Remote Tech Support is a method for troubleshooting software related problems via a remote desktop connection.
We use software that allows us to access your computer/or server over the internet. With your permission, we take control of your keyboard and mouse in order to diagnose and repair any issues you may be experiencing. This method allows us to address your computer issues ASAP rather than having to set an appointment and waiting for a technician to drive to your location.
We will answer your questions and solve your problems!